1. Introduction

At EEPSS LLC, a California limited liability company ("we," "us," or "our"), we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website eepss.net ("Site") and our eeSimu software product ("Software").

By using the Site and Software, you agree to the practices described in this Policy. If you do not agree, please discontinue use immediately.

We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on this page. We encourage you to review this Policy periodically.

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2. Information We Collect

2.1 Information You Provide Directly

• Account registration: Name, email address, and password
• Purchases: Billing information and payment details (processed securely by our payment provider — we do not store full card numbers)
• Communications: Any messages, feedback, or support requests you send us

2.2 Information Collected Automatically
When you use the Site or Software, we may automatically collect:

• Device information: Browser type, operating system, device identifiers
• Usage data: Pages visited, features used, time spent, clicks, and navigation paths
• Log data: IP address, access times, referring URLs, and error logs
• Cookies and tracking technologies: See Section 6 for details

2.3 Information We Do Not Collect
We do not collect sensitive personal information such as government ID numbers, financial account numbers, racial or ethnic origin, health data, or biometric data.

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3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process and fulfill purchases and transactions
• Deliver the Software and related user guides
• Provide customer support and respond to inquiries
• Send transactional emails (account confirmation, purchase receipts)
• Send optional product updates or newsletters (with your consent)
• Analyze usage to improve the Site and Software
• Detect, prevent, and respond to fraud or security incidents
• Comply with applicable legal obligations

We will not use your information for purposes incompatible with those listed above without your consent.

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4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

You may withdraw consent at any time without affecting the lawfulness of prior processing.

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5. Sharing of Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

5.1 Service Providers
We share information with trusted third-party vendors who assist us in operating the Site and Software, including:

• Payment processing (e.g. Stripe or PayPal) — subject to their own privacy policies
• Website hosting and infrastructure
• Email delivery services
• Analytics providers

All service providers are contractually required to protect your data and use it only for the services they provide to us.

5.2 Legal Requirements
We may disclose your information if required by law, regulation, court order, or governmental authority, or to protect the rights, property, or safety of EEPSS LLC, our users, or the public.

5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent Site notice before your data is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent
We may share your information for any other purpose with your explicit consent.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site. Types of cookies we use:

• Essential cookies: Required for the Site to function (login sessions, shopping cart)
• Analytics cookies: Help us understand how users interact with the Site (e.g. Google Analytics)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. If you are an EEA user, we will request your consent before placing non-essential cookies.

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7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Policy:

• Account data: Retained for the duration of your account, and deleted within 90 days of account closure upon request
• Transaction records: Retained for 7 years as required by US tax and accounting laws
• Usage and log data: Retained for up to 12 months
• Support communications: Retained for 2 years

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8. Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing
• Access controls limiting who can access personal data

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

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9. Your Rights and Choices

9.1 All Users

• Update or correct your account information at any time by logging into your account
• Delete your account by contacting us at info@eepss.net
• Opt out of marketing emails by clicking "unsubscribe" in any email we send
• Choose not to provide certain information, though this may limit access to some features

9.2 California Residents (CCPA)
As a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Delete your personal information (subject to certain exceptions)
• Correct inaccurate personal information
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at info@eepss.net. We will respond within 45 days.

9.3 EEA, UK, and Swiss Residents (GDPR)
You have the right to:

• Access a copy of your personal data
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Port your data to another service in a machine-readable format
• Object to processing based on legitimate interests
• Withdraw consent at any time for consent-based processing

To exercise these rights, contact us at info@eepss.net. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

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10. International Data Transfers

EEPSS LLC is based in California, USA. If you access the Site from outside the United States, your data will be transferred to and processed in the USA. For EEA users, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission where required.

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11. Children's Privacy

The Site and Software are not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

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12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

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13. Contact Us

For any privacy questions, requests, or concerns:

EEPSS LLC
eepss.net
info@eepss.net

For GDPR-specific inquiries, please include "GDPR Request" in your subject line to ensure prompt handling.

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By using the Site and Software, you acknowledge that you have read and understood this Privacy Policy.